Shipping & Returns

Shipping - Shipping & Handling charges shown upon our shopping cart are an automated estimate of actual shipping and handling charges that will be applied to the customers final billing. International shipments are usually sent via Air Parcel Post for the fastest affordable service. In some cases, due to national security, postal or import regulations, these shipment will require slower ground transportation by ship. International shipments can be delayed by foreign customs inspection as well as local delivery abilities within the receiving country.
Return/Exchange - Non-custom made items may be returned within fifteen (15) days provided they are; (a) in resealable condition and packaged in the products original factory packaging; (b) that a copy of the Sales Receipt is enclosed, and; (c) that you include a Return Merchandise Authorization form. All returns should be posted to: Flyteline Models Inc., 3041 Anata Drive, Zephyrhills, FL 33541 USA

Return Items - Shall be subject to a 20% Restock Fee based upon the retail value of the product. Shipping / Handling fees are non-refundable. Balance will be applied back to the original credit card used in the transaction.

Exchange Items - Shall be subject to a 10% Restock Fee based upon the retail value of the product. Balance shall be applied to offset the cost of the replacement product along with reshipping and handling fee's.

Custom Model Grace Period & Refunds - Customer understands that all custom made models, such as those offered by Flyteline, Atlantic or Desktop, are prepaid "non-refundable" products except as otherwise outlined herein. Due to the nature and value of these models, a Grace Period of fourty-eight (48) hours is provided to the customer following submission of their order, to cancel same without charge. Customer agree's that cancellation beyond the Grace Period but prior to final shipment of the finished model, will result in a 50% surcharge, based upon the products retail value. The remaining balance, including all shipping and handling charges prepaid, will be refunded back to the customers credit card used for the original purchase, or by company check where credit card is no longer valid or customer originally paid by cash.

Special - Custom Order Refund Index

Within 48 hr Grace Period.... Full Refund
Prior to Final Shipment..........50 % Refund
Following Final Shipment......No Refund

Use of this website and the subsequent submission of an order constitutes your acceptance of the Terms and Conditions outlined herein.

Rev 0109 Copyright

Your IP Address is:
Copyright © 2010 FLYTELine Models. Powered by Zen Cart